Are you considering outsourcing your critical operations to a 3rd Party Logistics Company? Pay particular attention to Business Integration between your brand and your fulfillment Partner!
When a brand chooses to outsource fulfillment service operations to a 3rd party, they are wise to closely examine the Partner’s operational experience, warehouse capacity, geographic location, warehouse service capabilities, shipping solutions, rate structures.
With that said, there is more involved in finding your success with your chosen fulfillment partner. Consider what it means to have a 3rd party responsible for this core part of your brand’s success (fulfillment operations). It’s not your building, your warehousing assets, your technology solution, or your employees behind your critical fulfillment operations. In addition to finding a company that gives you true comfort, knowing that they will operationally and financially meet your needs, you must place strong emphasis on how your businesses will reliably integrate and communicate, both verbally and with data exchange, in order to get the job done.
AMS has known from the start that long-term success for ourselves and the brands we serve requires that we operate in lock-step with our clients, and staying in lock-step means Business Integration.
At AMS Fulfillment, Business Integration is conducted and overseen by our in-house Client Services and Back Office Support experts. Our experts routinely communicate with our clients about all aspects of their fulfillment service needs, including coordinating with our in-house IT Team to ensure our systems are effectively communicating, and exchanging critical data between our operating software platforms.
AMS Fulfillment places tremendous emphasis on engaging and collaborating with our clients as we work together to lay the framework for the most efficient and effective operational solutions. This framework includes contact management routines which allow AMS to stay up to date on the latest happenings with the business (which invariably impact fulfillment service operations), and as complete of a system integration as possible, automating the flow of critical operational information via agreed upon methods for data exchange.
As a 3rd Party Fulfillment Company, AMS has dozens of valued clients, and there are many Pro’s to operating in a multi-client environment for the businesses we serve. These include:
Sharing of labor between clients which helps keep people busy as order volumes fluctuate.
Continual access to cutting edge warehouse fulfillment technology without having to cover the heavy costs associated with acquiring and maintaining the assets.
And warehouse space that is always accommodating a brand’s ever-changing needs.
At AMS, these costs are ours to absorb, and we’re able to do so because we’re in a multi-client environment.
So how does AMS manage to operate like an in-house operation for the clients we serve?
Well, it all comes down to our deep-rooted commitment to effective communication (voice and data) and client engagement. We start every relationship off with our Client Transition Process (CTP), where the end result is a set of detailed operating business rules that pertain specifically to the client… and because change is a constant in business, we update the CTP as your business evolves.
At AMS, we’ve helped hundreds of businesses grow, thrive, and find their success in the world of commerce as their Partner in operations. Serving each client’s specific needs on an ongoing basis requires effective Business Integration solutions, including:
Your interface to AMS, staffed by long-tenured fulfillment experts.
People and technologies that allow us and our clients to manage the complexities of multi-channel commerce.
Where AMS’ in-house technology team coordinates with clients on the mapping and process of complex data exchange between operating systems.
Incorporating excellent outside 3rd party software providers into the overall systemic and operating solution.
WAMS is AMS’ amazing proprietary warehouse management and order management system, programmed and supported by AMS’ in-house IT Team over many years.
A part of the WAMS technology solution that allows real-time system and reporting access to clients, and the ability to enter and manipulate orders.
AMS Programmers and Engineers using WAMS and PowerBI to give our clients the operational reporting data they need to run their businesses.
We understand that choosing to outsource your critical operations to a 3rd Party Fulfillment company is a major decision that no business should take lightly. AMS Fulfillment not only excels in all aspects of operational execution, we are extremely committed to Business Integration which allows for a seamless and effective connection between ourselves and the brands we serve.
Contact us to learn more about how proper business integration leads to long-term mutual success!
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