AMS Fulfillment has long enjoyed a diverse workforce, in part due to the intentional efforts of management to give voice to communities experiencing difficulty in obtaining employment. AMS is one of a new wave of corporations committed to serving social goals as well as those of their customers and of company profit. We know that these three goals serve to enhance each other.
In February we join with other Americans in celebrating the many heroes too often overlooked: the men and women in Black History. Black history is American history, with effects that can still be felt today in underemployment in many communities. We have seen that this can change when opportunity is created.
AMS works with community groups that seek job training and placement for individuals facing obstacles to employment. We know that only by working with community groups and expanding our awareness of their needs can we develop programs to serve those needs.
Over the past few years AMS has proudly partnered with College of the Canyons (COC) to create college-level classes and programs to educate and train a community-based workforce, and to establish an employment program that creates a bridge over obstacles for job seekers.
We also want to see our employees grow and advance into management positions, even if it means they end up leaving us for better opportunities elsewhere. For AMS there is no better way to celebrate Black History Month than to increase our efforts in being a stepping stone in the slow and hard-fought progress written on every page of that history.
AMS CEO, Ken Wiseman, offered his thoughts on how businesses and corporations can bring change: “We know that in Black History Month, greatness can be measured at many levels of achievement, from recently having our first African American President to prestigious accomplishments throughout our country and the world. At AMS, we just focus on what we do best, and that is to be the best first rung on the career ladder that we can be.
“Unemployment of African Americans continues to be a higher percentage than any other race according to a Bureau of Labor Statistics current population survey 2015-2017. Our goal is to give people a job, the skills they need, and the encouragement necessary to reach higher than they thought possible. We appreciate that Black History Month reflects on a storied history of the pursuit of equality and achievement. Celebrating this month inspires all of us to be part of, and responsible to, attainment of that objective.”
This expressed intent is woven into the AMS mission and also into the mission of an increasing number of socially aware corporations; a trend celebrated and long awaited.
AMS Fulfillment, in partnership with Employee Training Institute (ETI) and College of the Canyons (COC), has begun its first classroom training in their groundbreaking Nationally Certified Logistics Apprentice Program. This new apprenticeship, in Logistics and Warehousing, was announced in November of 2016 and began in early 2017.
The program requires 2,200 work hours in four areas of fulfillment (shipping, receiving, inventory and fulfillment) and 160 hours of class time. Current students are 800 hours into their apprenticeship, and beginning their classroom experience with an ETI program called, “New World of Work – 21st Century Skills”.
The ETI training program prepares students for success in the workplace with instruction on adaptability, analysis/solution mindset, collaboration, communication, digital fluency, entrepreneurial mindset, empathy, resilience, self-awareness, and social awareness. These are considered a core set of skills indispensable to employers in the 21st century.
Thumb’s Up to the following apprentices in training as they begin their classroom experience: Natalia Andrade G., Jamie B., Preston F., Brenda F., Cristy G., Lucas H., Michael L., Morgan M., Russell M., Rosalio M., Melanie M., Erick R., Jesse R., Ana R., Norma S., Vanessa H., Charles H., Scott L., Rodolfo R., Leonard L. The following AMS employees have joined the class: Ana R., Kathy B., Oscar V., Terrance N., Beatriz R., Crystal H.
The class is taking place from January 23 to February 27, 2018, Tuesdays and Thursdays from 4:00pm – 6:00pm in the AMS Fulfillment Training Room, 28339 Witherspoon Pkwy, Valencia, CA 91355.
Also of note, AMS will be kicking off a new Warehouse Management System Training Program early in February. The first round of this program is primarily attended by apprentices, but will be offered 3-4 times in 2018. The training teaches employees how to leverage AMS technology solutions in the efficient and accurate handling of our clients’ valuable shipments, and inventory management.
AMS recently announced to the press the exciting news that the corporation has been granted certification from LA County as a Social Enterprise. This news has great importance to families and job-seekers in the SCV community, as the socially beneficial programs established by AMS over the past years are for the most part in the area of workforce development.
The study states: “Los Angeles County boasts a profound transportation and logistics sector that employs hundreds of thousands across many industries. All movement of goods, people and services are included in this broad Industry, which encompasses occupations as diverse as warehouse managers to delivery drivers and diesel engine mechanics. This industry is a core component of the broader Los Angeles economy and will continue to grow well into the near future.”
Over the past few years AMS and College of the Canyons (COC) have been in sync with the time, creating work-based college-level classroom instruction and a Logistics Apprentice Program with a Pre-Apprentice Program in the works.
What certification means to AMS and the Santa Clarita Valley community is that the educational, training and apprenticeship programs currently in effect at AMS can be continued and expanded into even more arenas benefiting job seekers and families in the community. Social Enterprise certification puts AMS in position to seek workforce development grants with specific targeted goals towards providing career opportunities to struggling job seekers within the community.
Congratulations to AMS, a trend-setting company that has known from day one that in the Logistics and Warehousing industry the employees are the greatest resource. Training, educating and promoting the people creates a more prosperous community and a more successful business, able to serve its clients more efficiently and contribute to their success.
Congratulations to AMS’ November 2017 Employees of the Month! We are very pleased to recognize Jordan K., Jocelyn G., Felipa Molina G., Marcela B., Serena C., Lucas H.
AMS Fulfillment employs several hundred people, in warehouse and HQ facilities located in Valencia, CA. Each month supervisors at our facilities nominate individuals who are doing an outstanding job for the clients. The months of November and December are especially busy for our company. This month the supervisors in our various facilities had a hard job nominating just one employee, as many did an exemplary job. With appreciation for all, six individuals were selected who went above and beyond.
It’s our pleasure to recognize the following Employees of the Month:
Jordan K., IT Manager – 06/19/2017
HQ Admin: 29010 Commerce Center Drive
Jordan is a wonderful addition to the IT team. He is extremely knowledgeable, is an excellent listener and is always ready to help. He has a keen sense of urgency, which is great and exceptional. He is very thorough and will work on a problem until it is solved. He explains things in a non-technical way so a person can understand. He has a calm demeanor and is very friendly. I truly appreciate Jordan and believe that he is a terrific asset to AMS and to our IT Department.
Jocelyn G., Returns Clerk I – 09/07/2016
HQ Warehouse: 29010 Commerce Center Drive
I have chosen Jocelyn to be employee of the month because since she got to work in the Returns Department in HQ she has demonstrated a good attitude in the functions entrusted in her and she shows great initiative to get her job done.” “I would like to nominate Jocelyn as employee of the month. She is an excellent worker, has 100% commitment to do the job correctly and in an efficient way. She is a great asset to the Returns team. She is always on time and willing to help out where needed. She has a great personality and is fun to be around. She is a shining star.
Felipa Molina G., Shipping Clerk I – 12/08/2003
IND1: 28220 Industry Drive
Felipa is a great worker! She is always on time and willing to stay overtime on short notice. Felipa does not have a problem with switching tasks at any given time. She knows all of the clients at IND1. She has a positive vibe and attitude all day, every day. Felipa is a great employee for AMS to have as part of their team.
Marcela B., General Warehouse II – 06/09/2014
SCO3: 27801 Avenue Scott
Marcela demonstrates she can work in all departments. She always helps everywhere with a great attitude.
Serena C., General Warehouse II – 11/10/2017
WIL1: 28936 Ave Williams
Serena is a seasonal AMS employee that just started with our team and became an expert with our SLU program and she is impressively fast and accurate. She is a strong team player for the fourth quarter with one of our busiest clients. Serena is always ready to learn new procedures with a positive attitude.
Lucas H., Inventory Clerk I – Forklift Driver – 11/24/2015
WIT2: 28624 Witherspoon Parkway
Lucas comes to work on time and ready to get the job done. He gives 100% whether it is in his own department, containers or helping others. His attendance, attention to detail and work ethic make his addition to WIT2 AMS so valuable. He always has a positive attitude that spreads across to other AMS team members. Lucas is always willing to help out others. He comes to work every day in a great mood and is always ready to work. He always has a positive attitude.
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One might think that with multiple facilities it would be hard to notice individuals and their achievements, but in the fulfillment industry, employees are much more than human resources… they are the reason for a company’s success.
So it is with the spirit of family and the spirit of the holidays we offer a sincere Thank You! No matter which department or which task our outstanding employees are honored for, we know they are the reason that AMS succeeds so well and continues to grow.
AMS Fulfillment is proud to announce that it has been granted certification from LA County as a Social Enterprise. This great news stems from AMS’ successful efforts to serve the community through workforce development. AMS is a privately owned corporation headquartered in Valencia, California.
What this certification means to AMS and the Santa Clarita Valley community is that the educational, training and apprenticeship programs currently in effect at AMS can be continued and extended into even more arenas benefiting job seekers and families in the community.
In its path towards the Social Enterprise achievement, AMS received recognition as a B-Corporation several months ago, based on years of building ground-breaking workforce development programs in cooperation with College of the Canyons. A successful social enterprise has the same goal as a B-Corp, which is to uphold a social mission while maximizing the productivity and sustainability of the business.
Plans are currently in effect to start a Pre-Apprentice Program which will serve job-seekers who may have had difficulty retaining employment due to life circumstances, such as single parenthood. There is an Apprentice Program currently taking place at AMS which is a first of its kind in the US. This program, as well as a number of educational programs, has set AMS apart and led to the Social Enterprise certification.
Ken Wiseman, CEO of AMS, had this to say about what the new certification will allow AMS to achieve: “At AMS, our most valuable resource is our people. The rewards of our getting people started in a successful career pays dividends to our community, our organization, our personnel, and ultimately to our customer. Achieving the Social Enterprise status will help us more formally obtain workforce development grants with specific targeted goals towards providing career opportunities to struggling job seekers within our community.”
Two months ago AMS celebrated having been granted B-Corporation status. It was natural for AMS to make the legal commitment to uphold the B-Corp standard, as the company has always done what a B-Corp does, which is care about more than just profit.
This is how AMS interprets our mission: “We work to create a principled corporate culture, recognizing that financial performance and growth are not goals unto themselves, but merely outcomes achievable through uncompromising attention to our customers, our organization, our community and ourselves.” The efforts we’ve made at supporting families and helping underemployed job-seekers in the community, educating and advancing employees and protecting the environment are a natural to us.
The article below expresses what we see as a changing climate in what the people, including ourselves, want of a corporation. Millions would like to see corporations committed to contributing to society, serving their clients and customers honestly and impeccably, protecting the environment, nurturing their employees and making financial profit.
This is a small portion of the referenced article with link to the full article below:
BlackRock’s Message: Contribute to Society, or Risk Losing Our Support
On Tuesday, the chief executives of the world’s largest public companies will be receiving a letter from one of the most influential investors in the world. And what it says is likely to cause a firestorm in the corner offices of companies everywhere and a debate over social responsibility that stretches from Wall Street to Washington.
Laurence D. Fink, founder and chief executive of the investment firm BlackRock, is going to inform business leaders that their companies need to do more than make profits — they need to contribute to society as well if they want to receive the support of BlackRock.
Mr. Fink has the clout to make this kind of demand: His firm manages more than $6 trillion in investments through 401(k) plans, exchange-traded funds and mutual funds, making it the largest investor in the world, and he has an outsize influence on whether directors are voted on and off boards.
“Society is demanding that companies, both public and private, serve a social purpose,” he wrote in a draft of the letter that was shared with me. “To prosper over time, every company must not only deliver financial performance, but also show how it makes a positive contribution to society.” READ MORE
As an employer in Santa Clarita Valley, AMS has long been committed to hiring individuals with disabilities. Employees and management at AMS know how rewarding it is to work in a diverse environment that includes individuals with disabilities – it is a win-win for all.
Coming up soon is an annual event that the Mayor’s Committee has been planning for months; the second annual Educate-Empower-Employ Recognition Luncheon and fundraiser at College of the Canyons. The date is February 22nd, and the time is noon. The meal will be a gourmet luncheon created by students of Culinary Education at the College of the Canyon’s Institute of Culinary Education Facility, located at 26455 Rockwell Canyon Road, Valencia 91355.
We encourage businesses in the SCV community to join with AMS and attend this worthwhile and enjoyable event. The Committee’s invitation is extended to senior-level executives, employment professionals and other professionals who provide training and job placement for individuals with disabilities. Companies that hire individuals with disabilities will be recognized at the event and sponsors will also receive recognition.
Funds raised from the luncheon will be used by the Mayor’s Committee in its ongoing work, which ultimately aims to increase the number of individuals with disabilities in the local workforce.
We hope to see you there!!
To RSVP or for more information, please e-mail the Event Chair, Kathleen Secchi at [email protected].
With a fundraising gala coming up soon in February, it’s time to shine a light on a very special SCV organization and friend of AMS, Single Mothers Outreach (SMO). SMO directly helps single parents find jobs, get educated, secure housing, stabilize their children’s emotional states, manage their finances, and help one another.
For several years AMS has invited its clients to donate their overstock and/or gently used returns to Single Mothers Outreach, with AMS providing the fulfillment services at no charge. By working together with their generous clients, AMS has been able to put clothing, shoes, toys, small appliances and products of all sorts and kinds into the hands of individuals and families in need of help. Most of the donations go to the organization’s boutique, Closet on Main, as this business is vital in SMO’s work.
In addition to providing emergency stabilization for families that are in danger of losing everything, SMO refers clients to emergency housing, provides school supplies, and connects parents struggling with basic living skills with critical social service resources.
Single Mothers Outreach also helps their clients find a good job and develop the life skills they will need to raise their children. It is one of the organizations preparing to match candidates with a new and innovative program being developed by AMS and COC, the Pre-Apprentice Program. This program is focused on individuals who are struggling to gain and maintain employment.
On February 10, AMS CEO Ken Wiseman, and Executive VP of Client Services Betty-Lou Wiseman, will be attending an upcoming fundraising event for SMO, the Empowering Hearts Gala. AMS encourages others to join them in support of an organization doing great work within the SCV Community.
Among the achievements of AMS over the past year we find a groundbreaking apprenticeship program, extensive safety training, free employee education, public acclaim as the #1 family-owned business, AMS employees contributing to the LA Cancer Challenge, AMS honoring veterans and working with the Veteran Services Collaborative, employees joining with the SCV Sherriff’s Department in holiday giving, and the crowning achievement of AMS being granted B Corporation status.
We invite you to review the year with us through the following selections from the AMS Fulfillment blog.
February 17, 2017 – AMS and COC Creating ‘Great Opportunity’: SCV College of the Canyons (COC) announced their partnership program with AMS in which 13 apprenticeships in warehousing and shipping would be offered. This innovative Logistics program is the first of its kind in the United States to be launched. Fifty top educators from around the state attended a conference at COC in order to discuss how community colleges can provide customized training for local companies, which concluded with a tour of the AMS education facility and a review of the AMS Learning Center educational activities. Continue reading…
March 7, 2017 – AMS Begins Companywide Safety Training: While the AMS Safety Committee has served the company well, management made the decision to train every employee on the standard of cleanliness and safety awareness that all employees should have when working in the warehouse. The US Department of Labor’s Occupational Safety and Health Administration (OSHA) standards are used as a foundation for this training. Continue reading…
May 2, 2017 – Hazmat Safety Training Begins at AMS: AMS has begun hazmat safety training in order to make employees familiar with DOT regulations for shippers, transporters and manufacturers. Although contact with hazardous materials is unlikely, for the protection, safety and security of AMS employees and the public, this function-specific training for the AMS warehouse employees is taking place. Continue reading…
June 17, 2017 – Congratulations to AMS’ ESL Graduates: Among the courses offered at the AMS education facility, in collaboration with COC, is English as a Second Language (ESL 1). May 2017 is the one-year anniversary of the first ESL course. By studying English through a respected school, without having to leave the workplace, employees are more able to write and respond to emails, letters and so on, and possibly pursue more skilled positions at AMS or elsewhere. Continue reading…
August 14, 2017 – AMS Ranked #1 Family-Owned Business: The Santa Clarita Business Journal ranked AMS the #1 family-owned business in Santa Clarita. Santa Clarita is the 3rd largest city in Los Angeles County, with Los Angeles and Long Beach coming in as one and two. At AMS we are very proud to employ more than 300 individuals, and grateful to the Journal for the ranking as #1. Continue reading…
October 16, 2017 – AMS Employees take the LA Cancer Challenge: For several years AMS has opened their facility on the weekends to provide space for LA Cancer Challenge volunteers to package gift bags. This year AMS employees took contributing to an even greater level, volunteering to come in an hour early and stay an hour late as their donation to the cancer challenge. In addition to building the gift bags, AMS management and a number of employees bring their families to take part in the 5K, 10K and 15K runs. Continue reading…
November 1, 2017 – AMS Conducts Bi-Annual Earthquake Drill: All AMS employees across the campus of warehouses participate in the Great California ShakeOut earthquake drill. As part of an extensive safety training program, covering a number of areas, AMS conducts earthquake drills twice a year. Earthquake safety training is part of AMS’ ongoing focus on safety, which is year-round and includes classes on appropriate safety regulations in warehouses. Continue reading…
November 15, 2017 – AMS: Honoring and Supporting our Veterans: During the Veteran’s Day weekend AMS joined millions of Americans in honoring those who have served or are serving in the US Military. At the same time we realize that there is much more to be done to assist veterans and active duty individuals who have need of employment, housing and healthcare. To that end AMS has been working with the Santa Clarita Veteran Services Collaborative. Continue reading…
December 22, 2017 – AMS Enjoys Holiday Giving Traditions: In supporting local families during the holidays, AMS works in conjunction with the SCV Sheriff’s Department. AMS employees meet with selected families at the Youth Center in a joyful celebration for all – one of the favorite events shared by the AMS corporate family. Deputy Brian Rooney oversees the YAL Community Program with the Val Verde community, and he selects the families and presents AMS with ‘Santa’s list’. Continue reading…
December 16, 2017 – We’re Celebrating!! AMS Achieves B-Corp Status!: AMS Fulfillment has been granted B-Corporation status. For this we can thank the ownership, management and employees, as corporate responsibility has always been a unified effort at AMS. A B-Corporation (B-Corp) is a legal status that mandates considerations other than just profit. AMS has joined with thousands of other B-Corporations in a commitment to making socially and environmentally responsible decisions. Continue reading…
The AMS Fulfillment and College of the Canyons (COC) partnership in bringing a ‘first of its kind’ Nationally Certified Logistics Apprentice Program into existence has reached its first anniversary, and considering what it takes to break new ground, they’ve done a yeoman’s job.
On December 27, AMS, COC and Goodwill Industries representatives held an information session in the AMS classroom center at the headquarter facility, where they reviewed the considerable progress made in overcoming the expected challenges.
What is being developed is a minimum 2200-hour on-the-job training and curriculum program with coursework that will train an entry-level individual for leadership and management in the logistics field. Current students are 800 hours into their apprenticeship, and they are expected to graduate at the end of 2018.
Additionally, with more news to come on this, AMS and COC are announcing the start of a Pre-Apprentice Program. This is a 10-12 week program with job shadowing, on the job training, and coursework. This program will be focused on individuals who are struggling to maintain employment. It will provide the opportunity to learn basic employability skills, and specific skills to enter the logistics field. (Logistics is one of the fastest growing industries in LA County, with 1-7 jobs being related to the logistics field.)
In addition to the training pre-apprentices will receive from AMS, and curriculum from COC, the program will include the availability of other wrap around services and funding to try to overcome many of the obstacles that people face in getting and maintaining employment. This could be single motherhood, homelessness and other circumstances. AMS has been working with resource groups in the community to identify candidates for this program.
The Logistics Apprentice Program began in November of 2016 when AMS and COC made news by establishing the partnership to benefit job-seekers and the Santa Clarita Valley community. Through its longstanding relationship with AMS, the COC pursued a state-approved apprenticeship program offering academic and on-the-job training in Logistics and Warehousing.
AMS Fulfillment is the first company in the Santa Clarita Valley to partner with a community college to create an apprenticeship program. In doing so, AMS is the first company in California to offer an apprenticeship program specializing in warehousing and shipping and the first in the U.S. to apply for a registered apprenticeship with the U.S. Department of Labor (DOL) in the area of warehousing and shipping.
Ken Wiseman, CEO of AMS, expressed the company’s educational goals: “At AMS we are fortunate that we can offer many entry level jobs each year to individuals seeking employment. With this Apprentice program, we have given 20 individuals a chance to take their logistics job, and turn it into a career. That’s a big opportunity, and one that is enabled through the partnership efforts of College of the Canyons, AMS Fulfillment, and County, Federal and State programs that support this initiative.”
Everyone knows that a whole lot of packages get shipped over the holidays, but not everyone knows the role of a fulfillment company like AMS in making the holidays happy.
AMS employees gear up for the holidays in mid November, and as the following article states, there is no resting on one’s laurels in January, as that is the time to handle returns!
Recently Marketplace Magazine reporter Reema Khrais interviewed CEO Ken Wiseman and AMS warehouse staff and management on how a fulfillment company handles the task of picking, packing and delivering holiday gifts.
Holiday shoppers can take their time agonizing over every little detail before hitting the “buy” button, but once an online order makes it to a warehouse worker like Natalia Andrade, the clock starts ticking.
Nineteen-year-old Andrade spends her day speeding through a maze of products at a large warehouse outside Los Angeles. She grabs things like candles, socks and lipsticks, juggling nearly 25 different orders at once. Her best time?
“My best time is seven minutes, depending on how much each order is asking for,” she said.
AMS Fulfillment has recently been granted B-Corporation status. For this we can thank the ownership, management and employees, as corporate responsibility has always been a unified effort at AMS.
A B-Corporation (B-Corp) is a legal status that mandates considerations other than just profit. All things being equal, why would clients, customers and consumers choose to do business with a B-Corp? The answer is clear – people want to see socially and environmentally responsible decisions from corporations rather than profit above all other considerations.
Across the globe, people are concerned about and care about life and health, and thriving communities. These human concerns are shared by many individuals who own and operate corporations, and that number is increasing.
In spirit, AMS Fulfillment has always operated as a business that considers more than just profit, having established a long record of community service and environmental responsibility. The ‘news’ is that now AMS has made a legal commitment to uphold social and environmental goals.
For years, AMS has operated its business in a manner that intentionally helps to solve social challenges. In the past few years this effort has increased significantly.
AMS provides employment for a large number of people, and in this way keeps families within the SCV community thriving. Seeing ‘job-provider’ as an opportunity to serve, management focused on hiring not only individuals who need a job, but also those who are less likely to secure a job due to a number of factors, such as disabilities, homelessness, active or veteran military status, former incarceration, insufficient education or language skills, and young persons needing to avoid at-risk behavior.
In addition to social responsibility in hiring, AMS has partnered with SCV College of the Canyons to offer education and training. Several years ago AMS created and outfitted an entire classroom within the AMS headquarter facility. This classroom has been used for Not For Credit and Non-Credit Certificate Programs, a new Logistics Apprentice program, and internal job training and mentoring for advancement.
Environmental responsibility has been a top concern from the beginning of AMS, and this is a process that employees proudly participate in. Jay Catlin, AMS President, elaborated on AMS’ thinking “Green”: “While our senior team has always focused on environmentally conscious efforts, B-Corp encourages that these efforts are best achieved through collaboration with all of our employees. Our new Green Team, comprised of employees from all departments, has already made some significant improvements in our environmental consciousness, but as importantly, they are much more in tune with our Corporate mission. Fulfillment companies are in a great position to make a significant impact on environmental health, and at AMS we view this as a responsibility of ours to do all we can to make a difference.”
With regard to B-Corp status, and the responsibility that goes with it, AMS CEO Ken Wiseman offered the following: “B-Corp helps us raise the bar for what we do. Up until now, we have tried to maintain a positive balance among our Customer, our Organization, our Community and Ourselves (as outlined in our Mission Statement.) Now we have a platform to compare our accomplishments to those of other like-minded organizations. We have forums to explore ideas, we have B-Corp challenges to sharpen our focus, and we have an appreciation that we are part of a movement that defines a company as great – by the balance it keeps, not just the bottom line that it achieves.”
AMS knows that community and environmentally minded business owners can achieve their social goals without sacrificing the ability to make a profit. With our choice of doing business as a B-Corporation, we cast our vote for a better future.