Company News and Highlights

April 7, 2021

Series: What B Corporations do for the world #18

March was B Corporation month. In our bi-weekly B Corp series we took the opportunity to explain what B Corporations actually do for the world… for their employees, clients, community and the environment. This month of April we will focus on the environment.

Earth Day is coming up on the 22nd of April. This day has a compelling history, coming into existence due to harm done by certain manufactured products and the polluting of the environment by various businesses. Unfortunately, the need for an Earth Day still is with us, as there continues to be instances of harm to people and the environment. But we can say that there has been great progress, with B Corporations leading the way!

This week we will look at what two companies are doing to screen their suppliers and improve their products. We’re featuring B Corporations with brands that many of us are familiar with: Seventh Generation and Natura &Co. We hope you enjoy these stories about business being good for the world.

B Corps Doing Business Better: Screening Supply Chains for Positive Impact

By Screening Suppliers for Environmental and Social Practices, B Corps Benefit People and Planet

“The B Impact Assessment (BIA) serves as more than an evaluation method for companies pursuing or renewing B Corp Certification: It also can be a screening tool to encourage suppliers to adopt practices and policies for positive impact. Screening suppliers for positive impact with the help of the assessment also can expand the B Corp community by exposing more companies to the stakeholder mindset that incorporates workers, environment, customers, community, and shareholders.

“By helping B Corps — and, in turn, their suppliers — measure their impact and pursue continual improvement, the BIA is a critical component of the B Corp movement. B Corps of all sizes rely on goal-setting, best-practice sharing, and improvement metrics within the BIA to advance a more inclusive and regenerative economy. Suppliers are more than businesses that provide products — they offer services that affect the environment, employ people, and serve customers. By encouraging or requiring suppliers to factor environmental and social benefits into their business decisions and practices, B Corps amplify their values and build the B Economy.”

Seventh Generation’s Supplier Code of Conduct

“Seventh Generation markets household and personal care products designed to protect our planet and our health, and ensure an equitable and healthy planet for the next seven generations. The Burlington, Vermont-based B Corp has built a business with $200 million in annual revenue in more than 25 countries.

“Its Supplier Code of Conduct, first adopted in 2013, includes social and environmental standards that collaborating companies must meet or pursue with an emphasis on respect for people and the environment as well as practices that are ethical, transparent, and responsible.”

Natura & Co’s Brand and Supply Chain Impact Management

“After completing its third time through the BIA, which B Corps take every three years for recertification, Natura & Co continues to evolve and grow its environmental, social, and economic impact. In addition to Natura, two of its cosmetics group brands are B Corps: The Body Shop, since 2019, and Aesop, which has just achieved this recognition. This group also includes Avon, which Natura acquired in 2020 and aims to get B Corp Certified by 2026.

“Based in Brazil, the multinational brand with $14 billion in annual revenue has global reach and impact through its operations and stakeholders. Last year, Natura acted to amplify that impact by announcing its sustainability vision with a plan to tackle some of the world’s most pressing issues, including addressing the climate crisis, protecting the Amazon rainforest, defending human rights, and embracing circularity and regeneration by 2030. Its suppliers play key roles in several of these goals, including Natura’s circularity approach:”

April 5, 2021

EARTH DAY Celebration Coming Soon: The 51st Anniversary!

In 1962 a book was published, entitled Silent Spring. That book awakened the people to the dangers and devastation brought about by chemical pesticides on people and the environment. Written by Rachel Carson, the book accused the chemical industry of spreading disinformation and presented research on an environmental crisis caused by pesticides. The title – Silent Spring – spoke to the possibility of a Springtime in which there are no more birds singing.

The book was met with fierce opposition by chemical companies, but the people, especially young people, were persuaded and they insisted on changes and new laws. Rachel Carson’s book led to a nationwide ban on DDT for agricultural uses. It turns out that the research was correct, and the chemical companies were deceitful, seeking profit at the expense of nature and life. Carson’s book helped to inspire the environmental movement, and it led to the creation of the US Environmental Protection Agency (EPA).

Later in the decade, in 1969, Cleveland’s Cuyahoga River actually caught on fire due to the river being a dumping ground for chemical waste. This event served once again to awaken people to the environmental destruction. Up until that time, there was little concern for how corporations and their products were affecting nature or damaging natural resources and people as well. Factories pumped pollutants into the air and companies dumped toxins into lakes and rivers with few, if any, legal consequences. Auto manufacturers produced gas-guzzling cars burning leaded fuel and trash was thrown away with no thought of recycling.

Thanks to Rachel Carson and an awakened, protesting population, things changed. Earth Day was founded in 1970 as a day of education about environmental issues, and it is still celebrated today, 51 years later. The holiday is now a global celebration that is sometimes extended into Earth Week, with many events focused on green living. Wisconsin Senator Gaylord Nelson is credited with establishing Earth Day as a “national teach-in on the environment.” The first Earth Day was held on April 22, 1970. Students and young people embraced it, and environmental causes were brought into the national spotlight.

The following information is gleaned from an Earth Day History website: “The wire services carried the story from coast to coast. The response was electric. It took off like gangbusters. Telegrams, letters and telephone inquiries poured in from all across the country. The American people finally had a forum to express its concern about what was happening to the land, rivers, lakes and air—and they did so with spectacular exuberance.”

And thus it began. Thanks to the battles of the sixties and seventies, AMS Fulfillment came into being with a certain amount of ‘green’ awareness. Recycling was done from the beginning, and in the years that followed, environmental awareness increased. AMS associates organized a Green Team with the encouragement of Management in order to find ways to reduce our footprint and put the changes into effect. We are proud of our Green Team, and we look forward to publishing a report from this team in recognition of Earth Day.

Let’s celebrate the EARTH every day!!

April 1, 2021

April Fools’ Day: Who came up with this idea?

Got any rubber snakes or spiders? That’s a favorite of pranksters and it usually provides some entertainment. Another fun one is a sprinkling of those little, round chocolate covered candies near the toilet. That works! Or maybe bubble wrap under an area rug? Or slap your friend on the back and leave a sticky note – that’s a good one. Or switching out sugar and salt? We’re all familiar with April Fools jokes, but have you ever wondered how and why April 1st became a day for funny pranks?

For an answer to that we went to the History.com website. Apparently the origin is a bit of a mystery, but the idea is several hundred years old. Here’s what they say:

“Some historians speculate that April Fools’ Day dates back to 1582, when France switched from the Julian calendar to the Gregorian calendar, as called for by the Council of Trent in 1563. In the Julian Calendar, as in the Hindu calendar, the new year began with the spring equinox around April 1.

“People who were slow to get the news or failed to recognize that the start of the new year had moved to January 1 and continued to celebrate it during the last week of March through April 1 became the butt of jokes and hoaxes and were called “April fools.” These pranks included having paper fish placed on their backs and being referred to as “poisson d’avril” (April fish), said to symbolize a young, easily caught fish and a gullible person.”

Another possible origin is the Hilaria festival which took place in ancient Rome. Hilaria is a Latin word for joyful. This festival sounds like something we could have fun with. The followers of the cult of Cybele would dress up in costumes to mock magistrates (the judicial officers.) Nowadays the political leaders give us plenty of joke possibilities.

Apparently the Scottish people had some fun with it. The history article says: “April Fools’ Day spread throughout Britain during the 18th century. In Scotland, the tradition became a two-day event, starting with “hunting the gowk,” in which people were sent on phony errands (gowk is a word for cuckoo bird, a symbol for fool) and followed by Tailie Day, which involved pranks played on people’s derrieres, such as pinning fake tails or “kick me” signs on them.”

Hopefully we’ll see some April Fools fun on April 1, 2021. We have made it through a year of ‘not much fun’ so we can use some humor. Here are some past jokes that we enjoyed:

“In 1996, Taco Bell, the fast-food restaurant chain, duped people when it announced it had agreed to purchase Philadelphia’s Liberty Bell and intended to rename it the Taco Liberty Bell. In 1998, after Burger King advertised a “Left-Handed Whopper,” scores of clueless customers requested the fake sandwich. Google notoriously hosts an annual April Fools’ Day prank that has included everything from “telepathic search” to the ability to play Pac Man on Google Maps.”

Happy April Fool’s Day from AMS!! You might want watch out for a suspicious sprinkling of Milk Duds.

March 29, 2021

Congrats to Businesses Advancing Diversity, Equity and Inclusion

On March 24th we watched the conclusion of a very enjoyable event created by the Los Angeles Business Journal. It was the awards ceremony of the newspaper’s weeks-long search for outstanding leadership in “Diversity, Inclusion + Equity.”

Last week we watched AMS’ own Chief Workforce Development Officer Ken Wiseman participate in the Master Class on Diversity, Inclusion + Equity. The panel was moderated by Dr. Lois M. Shelton of CSUN David Nazarian College of Business and Economics. Ken and the three co-panelists were chosen from a field of 89 nominees. They spoke about the strategies, programs and policies they had developed within their companies to implement a diverse, inclusive and equitable workplace. It was a very impressive and informative discussion.

At the final event, we heard from keynote speaker and award winner, Byron Allen, Founder, Chairman & CEO of Entertainment Studios/Allen Media Group. His message was very impactful and inspiring, going into his childhood experiences, choices he made, decisions he was met with and individuals who made a difference in his life. There is a link to a video of the event at the end of this blog, and we recommend watching and enjoying Byron Allen’s presentation.

In the video you will see winners in several categories make brief and inspiring comments. We consider all of the 89 nominees true winners for guiding their companies in a direction that has been a long time coming, correcting past wrongs and prejudices and opening up avenues to equity in the workplace.

Finally, in addition to participating on the Master Class panel, the LA Business Journal published an article written by Ken entitled “Diversity, Equity & Inclusion: The Importance of Seeking to Improve.” Here below we offer a few paragraphs and a link to the full article:

Diversity, Equity & Inclusion: The Importance of Seeking to Improve

By Ken Wiseman

“The CNN headline said, “Six Dr. Seuss books won’t be published anymore because they portray people in ‘hurtful and wrong’ ways.” Since then, the sales of these books have spiked, the controversy is engaged, and the question arises… are these Dr. Seuss classics truly hurtful?

“While my first reaction to Dr. Seuss books being removed from the shelves was a surprise, a look through one of the books and the running Chinese man, made me wince, and admit to myself, I get it. The Dr. Seuss books were something special to me as I grew up, and like many, we struggle when it comes to change. So much so, that our initial reaction to change is to resist. Looking at the picture of the “Chinaman” running, and using my maturing filters to decipher, the conclusion is yes, this is no longer appropriate.

“And therein lies the challenge. We are creatures of habit. We grew up certain ways, we were exposed to a certain bias in our homes, in our schools, through our friends. We were sheltered from some of the truths of the world, and in other areas we didn’t get the straight story. Never-the-less, it was the story we grew up with. It was our Dr. Seuss world.

“While I have been a proponent for diversity and inclusivity for years, my efforts at AMS Fulfillment have been to focus on the chronically underemployed, individuals with disabilities, individuals who have served time, young people from at-risk communities, and individuals that are facing challenges in their efforts to make a job a career. Our efforts at AMS have been blind to color, but well focused on these groups. The resulting diversity of backgrounds in our organization is rich, with likely 90% of our staff coming from a family of color.

“Our equity discussions have been more focused on many of the biases we see impacting our ability to work effectively as a team. Long-term workers versus the newbie, Spanish speaking versus English, go getters versus the slower pace, family ties versus outsiders, and favoritism that comes from many sources. These were challenges for sure, but overall, our diversity seemed comfortable, and we felt pride in the level of employee engagement that we had in place. The courses we offered seemed like they were making a difference in people’s lives. Promotions were made, survey results looked good, safety has been at an all-time record, it certainly appeared that pride was well earned.”

Ken goes on to talk about the murder of George Floyd and the changes at AMS that came about in response to that tragedy. Readers will find the article on page 17, HERE.

View the Byron Allen speech and awards ceremony HERE.

March 23, 2021

AMS’ safety record is no accident: COVID year in review!

This past year of ‘pandemic living’ has been an enormous challenge for essential businesses with regard to safety. Early in March of 2020 it became obvious that we needed to act quickly to keep the virus from spreading in our warehouses and work environments. And act we did… quickly.

We supplied PPE to workers in all facilities. Soon it became clear that PPE should be required of all employees and we scrambled to refill our supply with custom masks. We quickly set up sanitation stations across all warehouses and hired a 3rd Party cleaning agency to first do a deep cleaning in each building, and then provide 2-3 people onsite at each building each day to provide incremental sanitizing and cleaning services.

By this time the CDC had provided guidelines for businesses like ours, and we went full force, making the changes we needed to make and purchasing supplies. We also began a safety blog hoping that our example might help other warehouses in their efforts to create a safe environment for employees.

Work Station Distancing and Sheilds

In early March AMS put in place work station distancing, restructuring assembly lines to accommodate the 6’ rule. We also enforced the distancing rule during breaks and lunches and we searched for and located shields to install between the work stations. We immediately put a hold on returns processing so that packages returning from residences would be held for 72 hours prior to processing.

Preventing Hand Contact

Another one of the early steps we took at AMS was to open up more bathroom facilities, and bring in portable “studio” grade bathroom trailers to allow less use of existing locations, and making it easier to keep all locations sanitized. We also placed air purifiers in all bathrooms.

Social Distancing

While we were dealing with work station distancing, we also needed to accomplish distancing in the office, meeting and social spaces. We started scheduling different times for lunch and breaks and we opened up more lunch areas. We located and installed barriers in the lunchrooms so that employees could still sit and eat together while protected and distanced and we installed dividers in the AMS Advance My Skills Learning Center.

Zoom and Work From Home

AMS sent as many of the office personnel as possible home to set up an office and work from there. Zoom communication began being used between the office and warehouse personnel and for all conferences. We discontinued all non-essential meetings, stopped any shared food, buffet, pizza lunches – opting instead to have bag lunches brought in when appropriate.

While we previously had clients and prospects visit our operation for tours and routine meetings, potential clients were given virtual tours so they wouldn’t have to travel to our location. Almost 100% of the AMS meetings moved to Zoom calls.

Solicitations, Visitors and Vendors

Another one of the steps that we have taken is to not allow solicitations without an appointment, and restrict all but essential visitors. We started to do a temperature check on employees and everyone entering the premises in mid-March. At that time we informed all outside vendors that the temperature check and wearing a mask is required including UPS, FedEx, and LTL drivers.

Peak Season and COVID Fatigue

Every year when Peak Season comes around AMS brings on new employees to handle a greatly increased workload. This year as Peak Season came about we informed the new employees about our COVID safety practices and our CEO encouraged all full time employees who were showing signs of fatigue to stay strong, wear the masks, sanitize, take the temperatures and carry on, as COVID hasn’t gone away.

Always Improving

We can add to our list a recent improvement. AMS has stopped using steam cleaners and switched to spraying guns equipped with UV lights. The UV light is used in conjunction with a special mix that kills all viruses including COVID-19. We are sanitizing all areas three times per day.

AMS Fulfillment has one of the most outstanding safety records in the industry and we continue to work hard to keep it that way.

March 19, 2021

The March 17th Diversity, Inclusion and Equity Symposium

On Wednesday, March 17th, the LA Business Journal offered three online panel discussions as part of a Diversity, Inclusion and Equity Symposium. The Symposium is a prelude to an awards ceremony scheduled for next Wednesday during which one of the finalists will win the ‘Diversity, Inclusion + Equity Award’. The award is to recognize companies and individuals that have shown an exceptional commitment to advancing diversity, inclusion and equity in the workplace.

We are very pleased that AMS is in that group of nominees, as we do believe Ken Wiseman as an individual, and AMS Fulfillment as a company, have both demonstrated an exceptional commitment.

The first panel was titled, “Master Class on Diversity, Inclusion & Equity.” Ken presented along with three more panelists: Kandee Lewis, Positive Results Center; Teresa Maxwell, Skanska USA Inc; and Renee Young, Quigley-Simpson. The panel was moderated by Dr. Lois Shelton. Professor of Management, CSUN David Nazarian College of Business and Economics.

Dr. Shelton opened with a challenge for each panelist to offer their definition of diversity, inclusion and equity. This was followed by several other questions that delved into what the companies were doing, and how they rated their efforts. We were proud to hear Ken talk about the about the learning center, the B Corporation commitment, the best safety record in the industry, our commitments with regard to hiring, the March for Change and the changes we made, the leadership and advanced leadership classes… so many things.

The other panelists, throughout the 1 ½ hr. session, were impressive, and it truly appears that all of these companies and individuals have done a great deal, and their commitment is impressive. They truly are all winners and we congratulate them all.

We would like to offer Ken’s definitions of Diversity, Inclusion and Equity below, and include below that a link to the recorded event for your enjoyment.

_________

Diversity is when by design or good fortune, your mix of employees from underserved communities, in terms of their race, gender, sexual preference, judicial background, presence of disabilities, at least mirrors the community in which you do business or the community for which you serve.

Inclusion is not ever having anyone be the last kid in the gym to be picked for a team. Instead, it is the feeling you get in the morning when you wake up and look forward to going to work because you know that your leadership and associates respect you, value your contributions, and they count on you to be a part of the team.

Equity is when you take pride in perhaps having a low turnover rate, or a survey that tells you that you have exceptional employees engagement, but you don’t stop there, you take a stack of the termination exit interviews and the engagement surveys, and you read the comments. Who is falling through the cracks in our organization? Equity is not letting your success stories marginalize the quieter, struggling voices in your organization.

__________

March 12, 2021

Congratulations Carmen Kernek – VP of Human Resources

Carmen Kernek, Vice President of Human Resources:

Carmen Kernek joined AMS Fulfillment in October of 2017 as Director of Human Resources. During this time she learned about AMS and the B Corporation culture, which was different than other organizations. Additionally, she improved efficiencies within Human Resources to include updating the Employee Handbook, and improving and increasing Paycom usage not only as a database, but as a communication tool for all employees.

Carmen was promoted to Vice President of Human Resources in February of 2021. Her responsibilities include overseeing and managing the HR Departments within all locations, West and East Coast.

Carmen possesses a bachelor’s degree in Business Management and Administration and has over 30 years of human resources and organizational development experience in a variety of different industries, including: fulfillment, retail, aerospace, manufacturing and services. Carmen’s expertise includes training, organizational development, talent management, leadership and management coaching, as well as creating and implementing policy and procedures.

As AMS’ function leader for Human Resources on both coasts, Carmen is passionate about helping the company make the most of their resources and talents, as well as helping individuals reach their potential through growth, education and coaching.

In her personal time Carmen enjoys being a mom to three adult children and two fur babies. She enjoys music, dancing and living life, along with all the adventures that life provides.

With regard to her new responsibilities, Carmen said, “This is such a great opportunity and I am grateful for the confidence in my abilities and am sincerely honored to serve in this capacity. My goal in this capacity is to utilize best practices to lead the team through our new HR adventures all while continuing positive harmony between the organization and creating and promoting unity and efficiencies.”

AMS CFO, Tony Shepherd, had this to say about Carmen: “I am delighted to work directly now with Carmen as she officially leads the Human Resources function nationally for AMS. Her invaluable expertise, experience and leadership will help ensure that AMS continues becoming “As One” as she drives forward the integration of all HR practices, policies, and procedures across the West and East operations.”

March 3, 2021

Remember to Spring Forward on March 14!

Our change to Daylight Saving Time is coming up in March – to be exact, March 14. The code phrase to remind us to change our clocks and sleeping habits is “Spring Forward!” The message is… Spring Forward on March 14.

Sunday, March 14, 2021, 2:00:00 a.m. clocks are turned forward 1 hour to 3:00:00 a.m. local daylight time, so mark it on your calendar as it’s coming right up.

The big question that always comes at this time is… does this mean we’ll get to sleep an extra hour, or will we be getting up an hour earlier? The answer is… we’ll be getting up an hour earlier. The clock will say 7 a.m. and our bodies and brains will say… No!!! Let me sleep!

Sunrise and sunset will be 1 hour later on Mar 14 than the day before, and that’s the good thing about Daylight Saving Time (DST). We’ll have more light in the evening, and those long Spring and Summer evenings are definitely enjoyable. The clocks won’t be turned back an hour until November 7th, and that’s when we’ll get the extra hour of sleep.

There are two states that don’t use DST, and those are Arizona and Hawaii. For international shippers, be aware that Puerto Rico and other Dependencies of the USA do not use DST.

The US Department of Transportation (DOT) governs the use of DST, and it does have a history of confusing rules. Historically, there were no uniform rules for DST from 1945 to 1966 and this caused widespread problems in transport and broadcasting. The Uniform Time Act of 1966 aligned the dates across the USA so all states made the change on the same date. There were some changes during the 1976 oil embargo and the current schedule has been in place since 2006.

Remember to Spring Forward on March 14th, and get ready to enjoy long Summer nights until November 7th!

March 1, 2021

AMS’ safety record is no accident: Workforce safety during COVID #17

This week we continue our Safety Series with a focus once again on Forklift Safety. At AMS we know that nearly 100,000 workers are injured per year due to improper training or sheer carelessness on the job and that more than 1 in 10 forklifts are involved in an accident. But this is not the case at AMS. Our safety record is more than good – it is outstanding. We do know the importance of training, supervision and respect for safety when operating machinery.

Matthew Warholy, AMS’ Security & Safety Supervisor, recently distributed a reminder to supervisors and associates of AMS’ Forklift Policy:

“Please remember that to operate a forklift or any sit-down machinery here at AMS, there are policies that must be followed:

Operator must be trained and certified by AMS trainers.
Prior forklift certification from another organization or company does not apply.
Temps may never operate a forklift or any other sit-down machinery.
If you see, or are aware of, someone who is on a forklift that is not certified, stop them immediately.
Approved footwear (work boots) and a reflective vest must be worn at all times.
If you need safety vests, contact Alonso Vasquez at HQ.

“These are not only safety policies, but company policy and insurance rules as well. If you need to have a full-time employee certified, contact Human Resources to begin the process.”

With more than 400 employees in six warehouses, AMS’ safety record is only one lost-time injury in more than 2 1/2 years!

The OSHA website cautions: “Employers must ensure that each powered industrial truck operator is competent to operate a powered industrial truck safely, as demonstrated by the successful completion of the training and evaluation.”

We asked Matt what kind of effort and support from management has gone into creating the safe environment we have at AMS, and how do we keep it that way through all changes and peak seasons?

Matt replied, “The effort and support from AMS management is outstanding. From the initial training to the ongoing preventative maintenance of our machinery we keep ahead of the curve. Management makes sure that the machinery is safely functioning at all times.

“Before a participant can take the certification class, they have to take a drug screening. If they pass that, the testing process isn’t easy. The trainers want to make sure that they’re ready for the busy workload ahead in a safe manner. That’s not the end of their training. Each operator has to re-certify their abilities every three years. Accidents can and will happen but minimizing the risks for accidents in an industry like ours ensures everyone’s safety.”

Thank you to the AMS Management Team and all employees for putting safety first!

February 24, 2021

Series: What B Corporations do for the world #17

This week we continue our B corporation series by recognizing two commemorative months… Black History Month in February and B Corporation Month coming up in March. In this blog we are happy to introduce five Black-owned B Corporations. These businesses were featured at the B Corporation website along with a number of other exciting businesses.

AMS is pleased to feature the following:

The first is Sweet Livity. Their website states: “Sweet Livity delivers wellness and business coaching to support individuals and groups serving vulnerable communities to do their jobs to the fullest, with improved well-being, sustainability and results.” Click HERE to visit sweetlivity.com.

The second business is Kinetic Communities Consulting. Their website states: “Kinetic Communities Consulting is your local New York Energy Conservation Specialist.” They work with energy and affordable housing industry partners, to connect, educate, and simplify energy efficiency opportunities for under-represented communities. Click HERE to visit their website.

Next is the Fit4Dance Company. This company offers classes in a Brooklyn studio and online classes too. Their website states: “Fit4Dance is dedicated to bringing quality and affordable dance and fitness instruction to communities that need it the most. We offer a comfortable space where women can have fun, learn to dance, improve their fitness and health, meet new people, explore other cultures, and freely express themselves.” Click HERE to visit their website.

Goodee World comes up next. This company offers unique gifts, furniture and home décor from diverse brands and creators. The website says: “A GOODEE stamp of approval means that every item we offer is transparently sourced, ethically made, and designed to last. Our brand partners report to us on their materials, supply chain, labor standards, ecological footprint, and business practices.” Click HERE to visit their website.

The next business is Velmont & Company with RECIRC Packaging. They are the world’s first Black-owned sustainable packaging B Corporation. Their website states: “RECIRC reduces contaminated recycling, promotes refill and reusability, and for the first time ever gives consumers their monies worth by accessing the “last drop”. The RECIRC team works with Cal Poly Pomona’s Engineering Department for research and development. Click HERE to visit RECIRC.

We hope you enjoy visiting the websites and shopping with these innovative, exciting and fun B Corporations.

February 23, 2021

Thank You! AMS Employees of the Month January 2021

Congratulations to the AMS Fulfillment Employees of the Month for January 2021! We are proud to honor the following members of our corporate family! Thank you LAYAL K., DUSTIN H., LESLIE D., LINDA E., and ROXANA M.

In the fulfillment industry, employees directly serve the company’s clients, making their efforts vital to the growth and success of the business. We know their value, and we respect and invest in our employees.

Each month employees within AMS’ Santa Clarita, CA (Valencia) facilities nominate a co-worker who has provided outstanding service to the team and the clients. The nominations demonstrate that the individual being recognized has gone above and beyond, and deserves Special Thanks!

Thank you for your exemplary performance during the month of January!

LAYAL K., Account Manager (03/2018)
HQ Administration, 29010 Commerce Center Drive, Valencia, CA 91355

I Nominate Layal for Employee of the Month because she is an amazing person both in an out of the workplace. Layal is the type of employee who clocks in early, stays late, makes sure the job gets done and gives 100% effort into everything she does. She is never afraid to get out of her comfort zone and leads by example. Layal helps our team members every chance she can and has an amazing knack for In order, Excel, Warehouse Services, WAMS, and overall systems. Layal’s writing is top notch and she always works well with our clients keeping them informed and up to date on everything that’s going on. Most of all, she is a sweet heart that has a gentle demeanor and is kind to everyone.

DUSTIN H., Receiving Clerk (07/2020)
HQ Warehouse, 29010 Commerce Center Drive

I Nominate Dustin for January Employee of the Month because he always has a positive attitude. He continues to expand his understanding of systems and process; he offers to help, train and share his knowledge with his fellow coworkers. Dustin often works extended and weekend shifts to help keep the receiving department current and organized. He keeps an open mind and is willing to take on any task asked of him. HQ is very lucky to have an employee like Dustin!

LESLIE D., Returns Clerk (06/2020)
LIV: 28545 Livingston Avenue

I would like to nominate Leslie for Employee of the Month because she is an amazing team player. She goes above and beyond to get her work done and to help those around her. Leslie has set an awesome example for the rest of our team and she is willing to take on any task and new challenges to help get our returns done!

LINDA E., Shipping Clerk (07/2011)
WIL: 28936 Avenue Williams

I would like to nominate Linda for January Employee of the Month because she has a perfect attendance record and is always punctual. She is very responsible with any work assignment. She takes care of multiple shipping stations and can ship for all clients at our Avenue Williams warehouse. She also is a team player and loves to help out in other AMS buildings.

ROXANA M., Data Entry Returns Clerk (05/2011)
WIT: 28624 Witherspoon Parkway

I would like to nominate Roxana for January Employee of the Month because she is always ready and willing to help with whatever needs to be done. She stays on task and gets the work done efficiently. She is a pleasure to have as part of the Witherspoon team.

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Our ‘Employee of the Month’ recognition is meant to convey extra appreciation to individuals in the AMS Fulfillment Family! Whatever role they play, our employees are the reason for our success. Congratulations to this month’s honorees and Thank You!

February 18, 2021

Congratulations! Operations Director & Software Development Manager

Eric Wiseman, Operations Director: Building

Eric Wiseman started his career at AMS Fulfillment on September 2nd, 2003 at an entry level position. Over his almost 18 years with AMS he worked in all departments, learning each part of the business. His new role as Operations Director: Building is a big step in a long career at AMS.

About his new role Eric says, “I am really excited about taking on my own building and the responsibilities that follow. I feel like all my time here learning from many different leaders in our company has prepared me for the next part of my journey here.”

When he’s not working at AMS he enjoys spending time on his ranch with his wife, three daughters and all of his 21 animals including horses, goats, dogs, rabbits and chickens as well as some others.

Shannon Crader, Software Development Manager

Shannon Crader began working with AMS back in 2000, when she worked at Morse Data Corporation writing the InOrder software. Through the years, she supported AMS as a vendor and as a consultant. She became an employee of AMS in the fall of 2017 working in IT as a software developer. In the summer of 2020 Shannon accepted the position of Software Development Manager.

Shannon spoke about her new position as follows: “I have enjoyed the challenge and personal growth that have come about as a result of my new position here at AMS. I am eager to work with the team; developing new tools for AMS and promoting efficiencies to help make everyone’s lives easier.”

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