News

The World Economic Forum (WEF) has been in the news lately as we learned that the annual meeting in Davos, Switzerland, scheduled for 17-21 January, went from in-person to virtual. For many years Davos has been a meeting where heads of state and government, corporate CEOs, representatives of civil society and the media get together to discuss the WEF concerns.

Included on the agenda is discussion of ways and means for environmental sustainability. While some may object to Davos for various reasons, corporations and businesses are increasingly in agreement with their environmental concerns and are taking steps to protect and preserve the environment. This is indeed a great advancement forward. The environment has become a stakeholder.

We also appreciate the WEF discussions of who are the stakeholders in a business that is to be considered successful. No longer is profit the one and only measure of success in a corporation. In a sense, if it is authentic and not just a marketing effort, considering the environment, the employees, the community and the clients as having a stake in the decisions of a corporation is very exciting progress!

AMS has been ‘on this page’ for years. Several years ago the company gained B Corporation certification and shortly thereafter became a certified Social Enterprise. Our commitment to “Being the Change” is real, and we are convinced that this is the way of the future – it is the growing up of humanity.

Not that long ago toxic waste and pollutants were shrugged off as the cost of doing business, labor was exploited and discrimination was commonplace. The world is changing, and one can only attribute it to the human being realizing that the Earth is my Home, and the ‘Other’ is my Brother.   

The benefit corporation movement started in 2006 with B Lab. B Lab was simply three friends who shared the same vision, of business as a force for good. The first 82 Certified B Corporations were certified in 2007. We don’t know if the WEF was discussing stakeholder capitalism back then, but we do know that those three people who envisioned being the change, have definitely started something good. We can look to history and be very grateful for the changes we see.

A recent article at bthechange dot com asks how to know whether a company is really purposeful, or just marketing that way. The article points out that B Corp is a legal structure that has requirements that companies are obliged to uphold, so the question would be… are you a B Corporation?

“More than 10,000 companies worldwide have signed on to a legal structure known as the benefit corporation that incorporates creating value for all stakeholders, including workers, consumers, the environment, and community. These businesses are executing on their mission and values while overturning the concept of shareholder primacy — which prioritizes profits, even when derived from behaviors that create inequality, environmental damage, and social fragmentation.”

What was on the Davos agenda this year? Since the event itself was cancelled, and the meeting was held virtually, we see that they have discussed equitable vaccine R&D and manufacturing; clean energy, new tech, and navigating change; and Omicron and Covid 19. These are the pressuring issues at this time and we hope the discussions went well.

Please visit the AMS Fulfillment blog for numerous articles about the efforts of our Green Team; on-campus college-level education for employees, plus ESL; our passion for employee safety; our hiring practices and DE&I focus, and so much more.

AMS Fulfillment has a ten-year history of giving over the holidays that is unique and very special to our employees. Long before AMS became a B Corporation, the culture was very much focused on community involvement, charitable giving, and having a positive impact on our communities.

Over the years, during the holiday season, our employees have donated food and gifts to families in the community through the “Adopt a Family” program of the Val Verde Youth Activity League (YAL). The YAL is a nonprofit organized by the Los Angeles Sheriff’s Department. The “Adopt a Family” holiday giving is an AMS company tradition that we cherish.

These very challenging pandemic years have caused the company to adapt to circumstances, but nothing has stopped the giving. In late October 2021, Samantha Hicks of AMS’ HR Programs and Services, assisted by Erica Martinez, announced the Holiday program via email and on company TV screens and promotional fliers in the warehouse breakrooms. The donations came in and by November and December of 2021 they were able to make their plans reality.

For Thanksgiving, knowing the difficulty of these unusual times, the organizers agreed that charity begins at home. The focus of the fundraising was upon helping AMS employees who were experiencing temporary difficulties, and we were very grateful to provide full Thanksgiving meals to a small number of AMS families.

For the Christmas giving we once again turned to the YAL families. AMS was able to provide $250 gift cards and full dinners to twenty of the YAL Val Verde families. The cards and dinners were delivered to the families by Ken and Betty-Lou Wiseman, Erica Martinez and AMS employees.

Ken Wiseman is AMS’ Chief Workforce Development Officer and Betty-Lou Wiseman is President of AMS West. Over the years Ken and Betty-Lou have been present and dedicated to the community, leading the effort for the “Adopt a Family” program and a number of other community programs.

Appreciation goes out to Ken and Betty-Lou, Samantha and Erica, and all AMS employees who reached in their pockets and donated their time to make the season of giving real for so many in the community! Thank You!

We’ve entered the new year, and as we look forward, we also look back to see what was accomplished in the previous year. In #27 of our B Corp series, we have visited the bthechange.com website and reviewed what they consider the top 21 stories published in 2021. In considering which ones to feature we remembered back to our experience of 2021 and the efforts AMS made with regard to the environment and with regard to diversity, equity and inclusion. We’ve selected two articles that are related to AMS and our interests over the year.

We have chosen an article published in March of 2021 on the supply chain and an article published in February of 2021 featuring anti-racism resources. The supply chain article features two companies that are familiar as B Corporations – Seventh Generation and Natura & Co. These companies are known for the attention they give to their suppliers, making sure their supply chain is focused on employees, and environmental health and sustainability. The supply chain article was published in recognition of B Corp Month, and the second article was published in recognition of Black History Month. It provides an anti-racist reading list, links to Black-owned bookstores that sell online, plus a long list of articles, films, videos and music. We hope you enjoy these featured articles.

B Corps Doing Business Better: Screening Supply Chains for Positive Impact

 By Screening Suppliers for Environmental and Social Practices, B Corps Benefit People and Planet

 “As we continue to celebrate B Corp Month, we share examples of just a few of the B Corps that are strengthening the stakeholder capitalism model by evaluating supplier environmental and social practices, and raising the bar for all companies to do business better.” Click HERE to read more.

Anti-Racism Resources: 47 Books, Podcasts, Movies, and More

“B Lab and the global community of Certified B Corporations are continuously developing ways to build a more just, inclusive, and actively anti-racist economy. For those interested in self-education on this topic, the team at B Lab U.S. & Canada has compiled a list of 47 recommended reading and viewing resources on systemic racism and injustice. The majority of this list was originally published on B Lab’s Anti-Racism Resources landing page in 2020. We are uplifting it now in honor of Black History Month in the United States.” Click HERE to read more.

We hope our readers are enjoyed the season of giving, and we wish everyone a wonderful new year. Let’s move forward into making it the best year ever!

AMS Fulfillment has a strong focus on employee safety, to the degree that we have created a blog series on safety as an example of what we, as a B Corporation, consider best practices. In the past year we have produced two blogs on ‘lost time’ injuries, covering the reason that AMS has such an outstanding record; three blogs on pandemic safety measures including our upgrade to using UV light to kill the virus; a blog on the extensive forklift safety training that AMS requires; a blog on fire and heat safety measures; a report on our OSHA challenge training and a blog on general warehouse safety.

We reported on the vaccine clinics being held at AMS, including how AMS organized the clinics, working with a group called Veritas which works directly with LA County. We also interviewed Marco Pelaez, AMS’ VP of Operations about the clinics. In this report we return to the subject of vaccine clinics for an update from Marco.

The following is his report:

“On January 7^th AMS held its seventh successful vaccination clinic with 140 people receiving their first or second dose, or booster shot. This number included children from five to nine years old. Also we were able to provide vaccinations to employees from two other companies located nearby.

“We started our first clinic in July of last year. Since that time we have had seven clinics and are going into the eighth one next month. We have provided over 500 vaccines. With this project we have increased safety for our employees, and that is something we are grateful for. As of this last clinic, 95% of our employees are fully vaccinated and now we are going outside of AMS and inviting other companies to send employees who want to get their vaccines to our clinics.

“Our employees are welcoming these services with open arms knowing that the only thing they need to do is to show up and be vaccinated during their working hours without losing any time or pay. Thanks, everyone for your support.”

AMS Fulfillment appreciates the opportunity to serve not only our employees and their families, but other businesses in the vicinity and citizens in the community.

Thank you for your exemplary performance during the month of November: Russell M., Ken S., Alonso V., Ana C., Dustin H., Analida H., Ernest W., Sara D., and Bri F.

In the fulfillment industry, employees directly serve the company’s clients, making their efforts vital to the growth and success of the business. At AMS Fulfillment we appreciate and value our employees, and we respect and invest in them.

The following nominations demonstrate that the individual being recognized has gone above and beyond, and deserves Special Thanks! All Winners will receive an Employee of the Month Certificate & T-Shirt!

Russell M., Operations Supervisor I (03/11/2015)
HAR, Valencia CA

I nominate Russel M. for November Employee of the Month. He really came through for the building and pulled us through the madness of the last few weeks.

Ken S., IT Support and Integration Manager (08/09/2012)
HQ Admin, Valencia CA

I Nominate Ken S. for November’s Employee of the Month because he has been an exceptional help to us and especially to me. He helped launch engraving and gift boxing for my client. He was always willing to help and always had an answer, and when he didn’t, he made sure to find out for us. His willingness to help and answer questions and suggest solutions is what makes him invaluable. The Client is also very pleased with Ken’s attitude and willingness to help. We appreciate you, Ken!

Alonso V., Shipping Supervisor I (10/26/2004)
HQ Warehouse, Valencia CA

I Nominate Alonzo V. for November Employee of the Month because from day one he has helped me learn the business even when it did not pertain to his job duty. I see him sorting, lifting, and moving stuff all over the warehouse day in and day out. He worries about all and assures we all are safe. He coaches all new forklift drivers and mentors them until they are capable of driving on their own. He handles his department efficiently and helps me out when it is hectic. He is beyond AMS expectations.

Ana C., Operations Supervisor I (01/27/2015)
WIL, Valencia, CA

I Nominate Ana C. for Employee of the Month because Ana is a go getter! She takes over any responsibility given to her and she manages the Sunday and second shift successfully. Ana is always willing to teach anyone the process for each client. She loves helping the team wherever help is needed even on her days off. Williams would not be Williams without her.

Dustin H., VAS Returns Supervisor (07/06/2020)
WIT, Valencia CA

I would like to nominate Dustin H. for Employee of the Month.  He helped so much during 4th quarter and made a real difference with the flow of work and he helped manage the floor.

Analida H., Inventory Receiving Supervisor I (09/23/2011)
LIV, Valencia CA

I Nominate Analida H. for November Employee of the Month because she has been working at AMS for more than 10 years. She is the Inventory Supervisor and has been doing an excellent job. Her organization skills are a great tool for her and her team to get a project done in an effective and accurate way.  Analida has been working under a lot of pressure. November was a big test for her, Black Friday/ Cyber Monday demanded more from her than any other time of the year. Analida kept the shipping process running smoothly and efficiently as much as possible.

Ernest W., Receiver (05/26/2021)
Newark, DE

I’d like to nominate Ernest W. for Employee of the Month. He really came through for the team during peak in Newark. His work ethic and attention to detail shined when we needed it the most.  He is a Great asset to the Newark team.

Sara D., DFC Operator (11/01/2021)
New Castle, DE

I’d like to nominate Sara D. for Employee of the Month. Sara was recently converted from temp to full-time status here and moved from assembly to the receiving department.  She has quickly become one of our most reliable forklift operators. She has also been a constant volunteer to arrive early every morning to ensure replen’s are started for the day. She has traveled to PA on several occasions this past month to add labor for their increased demand and has been willing to jump in any department to assist with fulfillment when the volume demands are high. She also displays a very positive attitude towards work and has been a pleasure to have on our team!

Bri F., DFC Group Leader (02/18/2019)
New Holland, PA

I nominate Bri F. for Employee of the Month for November. Bri has displayed a level of dedication that has been extremely valuable to the operation. Perfect attendance, extra hours and effective problem solving, combined with a positive attitude and good leadership, are just a few of the things she brings to the table.

To all of our Honorees, please know that whatever role you play, you are the reason for our success. Congratulations and Thank You!

AMS Fulfillment is making a Holiday donation on behalf of our valued clients to the Rainforest Trust and specifically the Rainforest Climate Action Fund supporting high-impact projects in three types of forests; Frontier, Super-Sequesters and Carbon Vaults. We are confident that our clients join with us in concern for the future of our shared world.  

Rainforest Trust focuses on saving real acres of rainforest through land purchases and designations. As we all know, deforestation and the burning of forests is a significant contributor of climate change-causing greenhouse gases. Studies indicate that tropical deforestation accounts for up to 15% of net global carbon emissions each year with nearly 70,000 acres of tropical forest lost every day. When we prevent deforestation, all of that carbon remains safely stored away in the forests. 

In 2020, the world lost over 30.1 million acres of tropical forest, which is nearly an acre per second. This rampant destruction of forests dumped 2.64 gigatonnes of carbon dioxide into our atmosphere. That’s more than double all annual vehicle emissions in the USA. 

AMS is proud to contribute to Rainforest Trust and the Rainforest Climate Action Fund on behalf of our clients, our employees, our community and our investors. We believe that donating to this fund may be the most effective tool we have, at this time, to fight climate change and create a healthier future for our planet and all who inhabit it.

For information on the work of the Rainforest Trust, and to see their inspiring completed projects that are protecting vital rainforest habitat for numerous threatened species, please visit their website at legacy.rainforesttrust.org.  

Looking back into the last 12 months we see a lot going on at AMS. AMS Fulfillment is a company that has a strong commitment to workforce development; diversity, equity, inclusion and promotion from within; community service; safety of employees; growth and bringing together AMS East and West; top notch service to clients and respect for the environment. We’ve been doing it all, and in this writing we’ll look at some of the highlights of the year.

Diversity, Equity and Inclusion:

In February the “Wall of Justice” mural was installed in the AMS classroom. This mural was created to recognize the March for Change that took place at AMS in response to the murder of George Floyd. At the installation, Ken Wiseman, AMS’ Chief Workforce Development Officer, offered some inspiring words: “This ‘Wall of Justice Mural’ memorializes and reflects our pledge towards Diversity, Equity and Inclusivity. Pause to look at it now and again, as its images and words represent the best of AMS moving forward.”

In March Ken Wiseman, was nominated for the Los Angeles Business Journal’s Diversity, Inclusion and Equity Award! He joined four other nominees on a panel called “Master Class on Diversity, Inclusion & Equity.”

AMS celebrated Women’s Equality Day in September by featuring and interviewing Betty-Lou Wiseman, President of AMS West; Kim Peszek, VP Client Engagement AMS East; and Carmen Kernek, Vice President of Human Resources.

In November the organization Diversity Works conducted an interview with Ken Wiseman in which Ken gave examples of how employees are respected as stakeholders. That interview was made available on YouTube.

Workforce Safety:

As readers are aware, AMS has a strong and consistent commitment to workforce safety. Throughout 2020 many steps were taken to keep covid infections at bay. We placed hand washing/sanitizing stations, pumps and wipes in our buildings; we brought in a 3rd Party cleaning agency to first do a deep cleaning in each building, and then provide 2-3 people onsite at each building each day to provide incremental sanitizing and cleaning services.  We developed a checklist for all high-risk common touch areas that must get sanitized a minimum of 4x per day. In February of 2021 we stopped using steam cleaners and switched to spraying guns equipped with UV lights. The UV light is used in conjunction with a special mix that kills all viruses including COVID-19.

In June AMS held an OSHA Challenge and also scheduled the second Vaccine Clinic on campus with great success. About the vaccine clinics, Marco Pelaez, AMS VP of Operations said, “AMS rolled out their second vaccination clinic with a great success delivering close to 100 vaccines of which 70% were the second dose for our employees and family members, the other 30% were employees getting their first dose.”

AMS held a third mobile vaccination clinic on July 15^th and the vaccine clinics continued throughout the Summer and Fall with the latest clinic being held on December 3^rd.  Marco Pelaez announced, “We’ve had another successful vaccination clinic this morning. Over 70 people were vaccinated; first, second, and the booster shot were provided.”

Company & Culture:

In February and March of 2021 we saw some exciting promotions: Eric Wiseman was promoted to Operations Director: Building; Shannon Crader was promoted to, Software Development Manager and Carmen Kernek was promoted to Vice President of Human Resources.

In March AMS was named a MCM Top 3PL for 2021, joining dozens of other leading third-party logistics providers selected by Multichannel Merchant in its sixth annual directory. MCM explained that “Each company has been selected based on their industry experience, services offered, performance and range of capabilities.”

In April AMS launched a new website to bring together its East and West Coast locations. Jay Catlin, AMS CEO, explained the planning and purpose of the new website. “For the past year AMS Fulfillment and Echo Data Group have been operating as one AMS family, yet with two public ‘faces’. During this one-year time period we have planned, created and now are launching a website that embraces the clients, employees and communities on both coasts.”

Also in April, AMS received the Middle Market Growth Workplace Award granted by the Association for Corporate Growth due to our extensive efforts in workforce development. In June AMS was featured in the magazine of the Santa Clarita Valley Economic Development Corporation as one of two outstanding B Corporations in the area. In October Retail Tech Insights Magazine recognized AMS Fulfillment as a “Top E-Commerce Fulfillment Company 2021” and featured AMS’ CEO, Jay Catlin in a cover story interview.

Finally, in December CEO Jay Catlin was interviewed again when AMS was honored by the Los Angeles Business Journal “Disruptor Awards” in the Sustainability category for its efforts as a B Corporation in protecting the environment. In the interview, Jay explained that a B Corporation considers its obligation to do good for the world a primary goal, over and above the “bottom line.”

AMS Green Team:

To celebrate Earth Day in April, the AMS Green Team published an extensive report with the following highlights: In 2017 AMS adopted Vanpool, taking 22 vehicles off the road; in 2018 we implemented our first partnership in recyclable bin sortation; in 2019 we implemented a companywide recycling program on warehouse floors, and adopted Eco Green cleaning agents. In 2020 we reduced electrical consumption and replaced our propane powered machinery with rechargeable battery-type machines; we began recycling cardboard and used metal products and began exchanging and re-using pallets with our vendor. In 2021 we installed LED lighting and natural skylights in every warehouse; began using disposable compostable paper cups and table cloths for employee events and placed purified water dispensers in each warehouse to encourage re-usable water bottles. Our future plans are to adopt solar energy sourcing, carbon credits, and Client Participation.

In September the AMS Volunteer Committee stepped in to support Green Team efforts by organizing participation in environmental programs taking place on both coasts: Work day: Kelly’s Run Invasive Removal in Lancaster, PA, and the 26th Annual River Rally Cleanup in Santa Clarita, CA.

Congratulations AMS for making 2021 a hard-working year of growth, service to clients, protection of the workforce, advancement of DE&I and commitment to the protection of the environment.

Last January, in our first blog of 2021, we talked about the upcoming Chinese ‘Year of the Ox’, and described the Ox as strong, hard-working and persevering. Looking back at 2021 it does seem an accurate prediction. Coming up in 2022 is the ‘Year of the Tiger’! What does the Tiger mean? The description we found is… “Tigers are strong in the face of adversity and never back down from a challenge, they’re persistent and determined.” It sounds like another good year coming up for AMS Fulfillment!

On December 8th the Los Angeles Business Journal announced its Disruptor Awards, given to four of the top 25 of their “LA 100 Fastest Growing Companies” list. There were honorees in four categories: Innovator, Accelerator, Social Responsibility and Sustainability.

We’re proud to announce that AMS Fulfillment was chosen for the honors in the Sustainability category. AMS has been an environmentally conscious company since its founding, and over the years has made continuous decisions to be as “Green” as possible, always looking for ways to improve.

We very much appreciate being honored by the LABJ and selected for this award. As a B Corporation, AMS is a Disruptor of the status quo. We have made a commitment to be good for the world, and that includes our employees, our communities, our clients, ourselves and our environment.

To watch the LABJ Award program and interview with AMS’ CEO Jay Catlin on YouTube, click HERE.  

The supply chain is definitely in the news. A quick google search brings us articles by NPR, CNN, Bloomberg, the Washington Post, the NY Times, CBS News, Businesswire, FOX Business, USA Today and many more!! The reason of course is the season – the people are concerned with gift-giving and the availability of goods.

In his October 6th blog on the supply chain, John Bevacqua, VP of Logistics at AMS Fulfillment, answered a number of questions and made recommendations with regard to Christmas shopping. He said, “This is not going to end soon and there are going to be more shortages of certain goods. Therefore, I say yes to ordering early to be sure you get the items you want if they are of course available today.”

It has been more than a month since John B made his observations. The LA Times article tells us that the situation at the ports is easing, slightly, due to new fees put in place by port officials. The article reads as follows:

“One key problem facing the port complex has been the towering piles of containers left at the import terminals for days on end, taking up space that should go to new containers unloaded from the ships offshore. 

 “In response, officials at the ports voted in late October to impose a new fee on containers that sit around for more than six days if intended for rail transport or nine days if intended for trucks. Starting Nov. 15, the ocean carrier companies that brought those idling containers in will be charged $100 on the first day past deadline, $200 on the next, and so on — an escalating fine that could quickly grow into the tens of millions of dollars a day for the thousands of containers on the docks.”

The other articles speak to the same issue – so many containers sitting around. The CBS article says, “California Governor Gavin Newsom announced Wednesday that ships are coming to get some of the empty containers out of the way. He’s also looking for vacant lots to store containers that still need to be picked up, so the longshoremen have room to do their jobs.”

In the October interview with John B we conclude with a hopeful viewpoint: “The good news is we will most likely have long way to go before the supply chain catches up, however, for the supply chain professionals and shipping companies I think the work has never been more challenging and rewarding at the same time. Supply chain management is no longer a back-office function, largely ignored or taken for granted.”

That certainly is true. One thing that the pandemic has given us is an appreciation for all of the elements involved in getting our products into the stores and/or delivered to our doors.

Now that we are well within peak season we can thank all of the men and women who are working to keep the supply chain unbroken. Thank you as well, AMS Fulfillment.

AMS Fulfillment is a B Corporation, and as such, we appreciate what B Corps do to make the world a better place. Each year we encourage shopping with a B Corp for holiday gifts, and we share the recommendations at bcorporation.net. We know these recommended companies have made a legal commitment to respect and consider their employees, their community, their customers, the environment and themselves. B Corps do not put profit above all because they understand that considering all stakeholders leads to success. It truly is how to do good business.

The holiday campaign begins with some enjoyable ideas that readers can find at these links:

14 Gifts That Take Care of the Planet  [CLICK HERE]

15 Gifts That Give Back [CLICK HERE]

16 Gifts That Value Producers [CLICK HERE]

10 Gifts That Employ With Purpose [CLICK HERE]

11 Gifts That Reshape the Economy [CLICK HERE]

The gifts span a wide range from products to food items to a trip to polar bear country plus cosmetics, office equipment, dog food and more! The products look exciting and the prices good. They are described as “…holistically working to have a positive impact on communities, workers, customers, and the environment.” I’m sure on their websites information can be found on how they do business and what they base their decisions upon as B Corporation. How is this business good for the world? That question is an important one nowadays.

AMS Fulfillment has interesting stories about what went into decisions that hugely affected the employees. In a recent interview with the Diversity Works organization, Ken Wiseman, AMS’ Chief Workforce Development Officer, spoke about some of the enormous changes brought about by the pandemic. He talked about AMS’ strong focus on employee safety and also spoke of a dilemma the company had to face. When the pandemic began and clients faced closures, AMS had to lay off a significant portion of the workforce. How could they respect the workforce in deciding who to let go? Readers can listen to that story and see an example of employees as stakeholders. [CLICK HERE]

We encourage readers to know the stories of the companies they shop with or do business with. In that way we can all participate in Being the Change we wish to see in the world. We hope our readers a wonderful season of giving, please enjoy the featured B Corps.

We’ll conclude with four B Corporation products you can find on the store shelves!

Plant-Based Protein Bars by ALOHA

Lip Butter Trio Gift Box by Badger

Baby Teething Flashcards by Bella Tunno

Original Tote by ChicoBag

Thank you for your exemplary performance during the month of October: Ignacio F., Alex C., Dretwon P., Cesar G., Reina C., Stefanie H., Jeff C., Barbara L., Joyce S. and Jessica B.

In the fulfillment industry, employees directly serve the company’s clients, making their efforts vital to the growth and success of the business. At AMS Fulfillment we appreciate and value our employees, and we respect and invest in them.

The following nominations demonstrate that the individual being recognized has gone above and beyond, and deserves Special Thanks! All Winners will receive an Employee of the Month Certificate & T-Shirt!

Ignacio F., Receiving Supervisor I (07/06/2021)
HQ Warehouse, Valencia CA

I nominate Ignacio for October EOM. In four months Ignacio has greatly improved the HQ receiving department. His energy, positive approach, and willingness to lead by example have greatly motivated his team and built a true camaraderie amongst them. Receiving times continue to improve, and he continues to learn the many nuances of all our clients. He has improved the organization of the department, as well as identified areas that could be improved upon and implemented them. He is quick to share ideas and holds himself personally accountable as he grows in his role. Nacho is a great addition to the AMS Team.

Alex C., Account Coordinator (06/22/2015)
HQ Office, Valencia, CA

I nominate Alex for October EOM. Alex’s work ethic and engagement in his daily tasks and duties are impeccable. He is a great asset to the Client Service Department. He is great at communicating with all departments and clients. Alex’s attitude to get the work done with no hesitation is one of his great abilities. He is constantly working and is willing to always help if needed. Alex goes beyond the extra mile to complete any request and it’s extremely friendly and has a smile all the time.

Dretwon P., General Warehouse II F (06/24/2021)
HAR, Valencia, CA

I nominate Drew for October EOM. He has shined in all departments here at Harrison. Drew is a very helpful employee who loves helping his coworkers. We are very pleased to have him working for us. Keep up the great work.

Cesar G., General Warehouse II F (12/22/2020)
WIL, Valencia, CA

I nominate Cesar for October EOM. He has the Greatest attitude for coming to work and he is always willing to help out in any other departments. Cesar has been a great addition to the Williams building and is a go-getter in all aspects. He is always willing to come in early or stay late if necessary to complete urgent tasks. Cesar is a joy to have in this building and is essential for this fourth quarter.

Reina C., General Warehouse II (02/22/2016)
LIV, Valencia, CA

I nominate Reina for October EOM. Reina is always willing to take on any task that is given to her. I really appreciate how she gets the job done and gets it done with a positive attitude, especially when the workload is heavy! Reina is a very valued member of my team and deserves to be recognized for all of her hard work.

Stefanie H., Returns Clerk (08/19/2019)
WIT, Valencia, CA

I nominate Stefanie for October EOM. She is a hard worker who never complains. Stefanie gets more done than what is expected of her and is a team player. She is a pleasure to have on the WIT team.

Jeff C., Facilities Supervisor II (03/23/2015)
Facilities, Valencia, CA

I Nominate Jeff for October Employee of the Month because Jeff always has a can do attitude, and he always finds a way to come through for the team. No matter what building, or what needs fixing/assembly, Jeff jumps into action and over delivers.

Barbara L., DFC Group Leader (07/23/1998)
New Holland, PA

I nominate Barb for October EOM. Her experience and dedication make her a tremendous asset to AMS. Her reliability and dedication, along with her ability to meet deadlines under pressure, are excellent qualities in the distribution business.

Joyce S., Account Manager (05/10/2004)
New Castle, DE

We nominate Joyce as our October employee of the month. Joyce has been selected as our employee of the month because she brings a positive friendly attitude to the workplace. On top of that Joyce also understands the importance of client services and operations functioning in a unified manner to achieve productivity goals. We appreciate the effort she put towards creating this type of atmosphere. Thank you, Joyce, for being part of the team.

Jessica B., DFC Supervisor (06/08/2021)
Newark, DE

I would like to again have Jessica as Newark’s  EOM. She has continually proved to be a valuable part of the Newark team. Her knowledge of the systems and processes here at AMS is growing fast. At times she has walked me through things that I was having difficulty solving. She is a true asset to the Newark team, and we would not have the success we have if it wasn’t for her. She is literally my right-hand man (woman).

To all of our Honorees, please know that whatever role you play, you are the reason for our success. Congratulations and Thank You!

Nowadays we hear about corporations and businesses following Diversity, Equity and Inclusion (DE&I) principles. While we understand what diversity means, and equity and inclusion, we might not have a good understanding of what DE&I looks like in practice and how these principles might affect decision making within a corporation.

Recently the organization Diversity Works conducted an interview with Ken Wiseman, Chief Workforce Development Officer for AMS Fulfillment. AMS is a bi-coastal fulfillment company that is recognized for its DE&I efforts over the years. The company employs around 600 individuals, so the workforce is quite large. AMS is also a B Corporation as well as a Social Enterprise, with Ken being the driving force behind the efforts to serve the community through its hiring practices and empower and protect the wellbeing of the workforce.

There is a video of the interview available, which we will include below, but we also would like to offer a story that we feel is an excellent example of what DE&I looks like in practice.

During the interview, Ken told the story of some decisions AMS had to make when the COVID pandemic shut down some of the businesses for which AMS was providing fulfillment. AMS found itself in the position of having to downsize the staff by 35%, and the question was, “How can we do this fairly and equitably.” While another company might have made the decisions based on tenure or on keeping the ‘best workers’, AMS took a different path.

The company created a survey for the employees, recognizing that some employees would want to be home to care for children, or due to health concerns they need to be home. By choosing this first option the employees could temporarily be laid off. The survey also offered the option of willingness to be unemployed, and absolutely want and need to stay employed.

AMS was able to downsize the workforce with just the employees who had indicated the first option – I want or need to be at home during this crisis. And the beautiful outcome was that with the stimulus dollars in people’s pockets the economy improved and AMS was able to bring back all of the employees.

This is but one inspiring example of what DE&I looks like in practice. We encourage readers to listen to the full interview HERE.